Parkway Ford

al lewis

John and his team prevailed when repairing my vehicle. The obstacles encountered were met with tenacity and professionalism and the job got done. Sincere thanks to you all.

Geno M

Definitely would not recommend the service department. Called twice to get info about getting my car diagnosed. No one answered. finally i call a third time and the lady that answered the phone had the most morbid tone ever. she sounded like she hated her job and told me it was by appointments only and that they’re booked then hung up on me. Too bad.. I called CrossRoads Ford of Kernersville and the lady who answered the phone was sweet and polite, directed me to the service department where SCOTT acknowledge he was booked and busy but STILL told me to come bring my car to be seen! now THATS customer service. he didn’t have an attitude or any of that. Sorry parkway ford. You will never get my business.

Gayla Owen

The folks at the service center on peters creek parkway are, by far, the friendliest nicest people I’ve ever interacted with in a business. Everyone that sees me smiles and wants to make sure I’m being taken care of. The culture of the place is amazing! The workers are personable, funny AND on task and very knowledgeable. Drew, who is assigned to my case, has been especially helpful, friendly and knowledgeable. Love him & this place!

Tonya Simmons

This place is terrible. They asked me to sign a paper when I left my car with them like normal! I let them fix my car over night and they intentionally left my car door unlocked, so they could come back later to steal my stereo and equipment out of my car. The forensics could not find any finger prints they set it up perfect! Do not trust them! They had the nerve to say, that it was broken into on the side but there was no tampering. They LIE! They cheat and they steal! 😤