Flow Subaru of Winston Salem

Category: Subaru dealer

Address: 485 Silas Creek Pkwy, Winston-Salem, NC 27127, USA

Phone: +13367233524

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–6PM

Reviews

M. Perez

Jul 8, 2022

Subaru of Winston Salem has an incredible team. I purchased a Subaru from another car lot & have had many severe issues with it but the WS team has been incredibly kind & patient with me. Kristen T., specifically, has always taken her time since the first interaction i had with her to answer my many questions and concerns. She always ensures I understand EVERY aspect of the services done on my vehicle by always being available and keeping me up to date & providing as much detail as possible to ease my concerns. She is truly a wealth of knowledge & a great asset to the team!! I am thankful for all of you getting me back up and running!!

Larry Moxley

May 28, 2022

We have bought several cars from this dealership in the past and had a positive experience once again . Leon was our salesman and we ordered our car from him in January. You will not find a more dedicated, personable , and attention to detail oriented person than Leon . Timely updates on the progress of our car were always provided in a very professional and kindhearted manner . . Would highly recommend him for anyone searching for a car and a stress free buying experience.Thanks again Leon !! You are a value to the Flow name !!

Brandi Beddingfield

Apr 6, 2022

I took my vehicle on for a possible recall issue after receiving a letter from Subaru that the recall existed. Not only did they not fix my recall issue since they claimed not to have the part, they presented a long list of items that they claimed needed to be fixed on the car. A trip to my personal mechanic afterwards proved that most of this repairs did not need to be done. Also, when we told the Service Adviser that we would not be having them complete any repairs, he became visibly frustrated. It then took almost an hour to get my car back in my possession. If you need service from a Subaru dealership, do not go to this one. Make the trip to Capital Subaru in Greensboro.

Matija Markovic

May 30, 2021

Four years ago when I was first looking to purchase a Subaru, working with Flow was a bitter disappointment that led me to buy from another dealership. Fast forward to the present, and things have completely turned around, and the purchase of my 2021 WRX on Friday was the easiest and most pleasant buying experience I have had in the past 15 years. Leon at the dealership is an absolute gem, and his level of communication and professionalism is unrivaled. He understood and took to heart the poor experience we had in the past at Flow, and respected us as serious buyers who would be purchasing that day either from him, or a competitor. Needless to day, we were completely won over, and it is rare to have someone in sales that truly listens to his customers wants and needs. The General Manager (Kelly) was likewise a pleasure to work with and made the process very simple and straight forward. She understood both what we were looking for from our 2018 trade-in, as well as pricing on the 2021. There were no lengthy back and forth negotiations just simple straight forward pricing at present market value. In 2017, I walked away from Flow as a dissatisfied customer and became a client of a competitive dealership in the area. Four years later I can say with confidence that Flow has not only surpassed my expectations, but has significantly raised the bar for any Subaru dealership experience in the future.

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Questions & Answers

Do you have a waiting area with WiFi?

Flow Subaru of Winston Salem | Dec 24, 2021
Flow Subaru of Winston Salem | Dec 24, 2021

Yes we do! Make yourself at home and enjoy our complimentary snacks and drinks as well.

How do I schedule a service appointment?

Flow Subaru of Winston Salem | Dec 24, 2021
Flow Subaru of Winston Salem | Dec 24, 2021

Simply visit our website service tab and fill out a service request with our online service scheduler. Then, we’ll see you soon!

Can I send in a credit application before visiting?

Flow Subaru of Winston Salem | Dec 24, 2021
Flow Subaru of Winston Salem | Dec 24, 2021

Yes we offer an online credit application inside our website. Simply see the “finance” tab and we can work on getting you pre-approved to save some time in the showroom.

Are used cars covered by the factory warranty?

Flow Subaru of Winston Salem | Dec 24, 2021
Flow Subaru of Winston Salem | Dec 24, 2021

In many cases, there is remaining factory warranty balances on our pre-owned inventory. Ask us or see our dealership for a specific answer based on a vehicle in-stock. We have access to the “In Service” date that kicks off a warranty timeline and can also give you great detail on additional coverages that we offer and back.

What is the difference between used and Certified Pre-Owned?

Flow Subaru of Winston Salem | Dec 24, 2021
Flow Subaru of Winston Salem | Dec 24, 2021

Certified Pre-Owned vehicles are vehicles that the Manufacturer backs with a built in warranty and standardized process for repairs that only that dealership can offer. See our Certified Pre-Owned page to get a full list of benefits.

Do you deal with out of state buyers?

Flow Subaru of Winston Salem | Dec 24, 2021
Flow Subaru of Winston Salem | Dec 24, 2021

Yes! Much of our business is from great distances due to great pricing and inventory and we are very good at distance deals, helping customers with shipping etc.

Do I need to make an appointment for a test drive?

Flow Subaru of Winston Salem | Dec 24, 2021
Flow Subaru of Winston Salem | Dec 24, 2021

We welcome walk in business, however, setting an appointment is always recommended so that you have a dedicated staff member to help you out and speed up your wait times with the vehicle prepared for viewing and driving.

Can I trade in a vehicle if I still owe money on it?

Flow Subaru of Winston Salem | Dec 24, 2021
Flow Subaru of Winston Salem | Dec 24, 2021

Yes you can. We can simply cut you a check for the difference or apply any negative balance to the next vehicle in most cases. Lastly, if you owe more than the purchase price we offer, but do not want to make a purchase, you can place that amount down owed in addition and walk away without a car purchase.

What will you take in on trade?

Flow Subaru of Winston Salem | Dec 24, 2021
Flow Subaru of Winston Salem | Dec 24, 2021

We can appraise and purchase any vehicle in almost any working condition. Visit our store and ask for a free appraisal!

Who is the maker of Subaru?

Randy Speas | Aug 22, 2018
David Janney | Aug 22, 2018

From Wikipedia: Subaru Corporation, formerly known as Fuji Heavy Industries, Ltd., is a Japanese multinational corporation and conglomerate primarily involved in aerospace and ground transportation manufacturing, known for its line of Subaru automobiles.

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