Broadband Services

Category: Internet service provider

Address: 23081 Via Campo Verde, Laguna Woods, CA 92637, USA

Phone: +19498372670

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

polomvp888

Dec 11, 2020

This is the worst cable company ever. Rude agents, wait time to talk to an agent is over 20 minutes and that is to pay one's bill, no online payment, no paper view, no on demand, extremely outdated technology probably circa 1950. Avoid if you can and get a dish company because in LW they don't give you any choice. Like mafia run place to live. Monopoly on everything.

Lenny Nuccio

Sep 10, 2020

The worst cable/satellite experience I had in over 35 years. Poor selection, slow navigating through the system and still using prehistoric billing methods. Avoid if you can!

Jack Campbell

Jan 14, 2019

A few months ago Broadband Services decided not to carry some channels and reassign channel numbers for those who do not watch TV with a cable box. It would be very helpful if we were told which channel number correspond to what TV station. An example Fox News Channel which is 129.7 (I think). Please publish a list of these channels or preferably, rename them on the TV channel guide.

Jennifer Sy

Dec 6, 2018

Channel continue to disappear in 2018. Such a pain to scan for 200 channels and then search for the few I watch. Recently the FoodNetwork disappeared and I can't find it anywhere. The 2018 TV Channel Guide is outdated with all the channel changes. So frustrating.

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Questions & Answers

How to channel update of Samsung tv

Manuel Lee | Aug 21, 2019
Mark De Binion | Aug 21, 2019

Since there are different models, recommend referring to the manual. If you don't have you can find online. Normally its in the menu under channel and autoprogram.

Why aren’t we getting Angels baseball?

John Hataye | Aug 20, 2020
Mark De Binion | Aug 20, 2020

Due to unfavorable programming costs FOX Sports Net West Ch. 28 & 428 and FOX Sports Net Prime Ticket Ch. 29 & 429 will be terminated January 1, 2020

What Tivo models work best with Laguna Woods Cable? Is there only one card that fits all models? Is the card still $95?

Jim Cook | Aug 20, 2020
Mark De Binion | Aug 20, 2020

Any TIVO except OTA(over the air) will work on Broadband. Yes only one cable card and yes still $95

Do we have Tru Tv?

Deborah Carlton | Aug 21, 2019
Mark De Binion | Aug 20, 2020

Yes 56/456

Can you watch TV on your computer or only through a TV?

Dog Ma | Aug 21, 2019
Mark De Binion | Aug 21, 2019

Only thru TV. Unless you get the new Whole home TiVo, then you can watch on phone, tablet.

What do I need to do to cancel my cable service in Laguna Woods?

Gary Thompson | Aug 21, 2018
Mark De Binion | Aug 21, 2019

If you have a cable box return to the Community Center, if no box, no need to cancel. Cable is always active in unit

If my router is defective does GRF replace it . or do I have to pay for it?

Barbara Stokes | Aug 21, 2018
Mark De Binion | Aug 21, 2019

Routers in any cable system is customer responsibility.

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