Bank of America (with Drive-thru ATM)

Derek Chen

Came here to get address proofs for an DMV appointment. Kelly was super nice and welcoming. She helped me and my wife quickly. She also introduced us to Mark who told us about CD. Really nice and friendly customer service from both!

A C

Visited this location on 3/13/19 around 5:15 pm when one clerk was working. She was extremely rude and unprofessional. She was having a personal conversation with the customer in front of me. When it was my turn she said she couldn't look up my account balance and had me do it on my phone as she helped the next customer. She then took forever with that customer trying to sell her on some credit card. Then when she helped me again she said oh sorry the machine we use to do this isn't working...first of all, no idea what machine is needed to make a withdrawal and second why didn't she tell me this the first time I talked to her to save me some time?! Not a member at this bank and never will be after this experience.

Kai Zitsch

Poor staffing. The management doesn't seem to know how to properly run the bank accordingly. After getting a cashier's check there previously I came back a few months later, and they told me my signatures don't match. Terrible experience generally every time I visit. Don't bank here. Hands down the worst bank, I'll be my count shortly.

Cyndee Whitney

If I could give zero stars for customer service, I would. Bank mgmt. walks around when teller wait lines are 20 to 30 minutes and they have no interaction with customers in line nor any attempt to open more windows. Learn your customer busy times and schedule your teller staff accordingly!! Say something like, "thank you for waiting" it's not rocket science.