Hilton Baltimore BWI Airport

Randall Cornelius

This is my first time doing this for the Honor Flights of Veteran's. I had no say in the choice of the places we visited or where we stayed. I was just more than thrilled to be able to go see the memorial places and statues, that have been built for us veteran's. The hotel is definitely off the beaten path. The entrance is of no difference to most of any of the 100`s of hotel's I have stayed in, throughout the years. The reception area or front desk, is not big. The help was good and pleasant, upon my arrival at noon. Apparently me and third floors are a thing. The room is nicely proportioned. The bathroom has nice big shower with glass doors, but yet once again, there is a problem. The toilet is placed just as you enter to the left, in that you will have to close the door to be able to use it. I understand that, but come on. So now the bed area, and the flat screen tv. Another big sized one, approximately 48 inches or more. I did scroll through the channels and saw a lot of available channels. Unfortunately it's been 4 days since I was there, so my memory is not good of what was in the room, but I do recall a fridge, but no microwave. Dang, I don't recall any coffeemaker. The heating cooling unit seemed to be a little loud. The room I was in, had no view outside. The shower was good with a decent amount of pressure. Continental breakfast is good with the usual stuff of scrambled eggs, sausage, french toast sticks, bacon, and the bread stuffs. Coffee, strong or decaffeinated, or just hot water, and OJ. So, all in all, I had a very memorable visit to Baltimore and Washington DC. Thanks to all the people that gave me, an honored Vietnam War veteran, the help I need in this time of memory's. God bless you.

Chuck_KC

Melvin Williams our bus driver is the best! Friendly, very helpful and great dinner recommendations. Bus was a little late picking us up, we received a free complimentary appetizer for the wait! Great customer service, this is what I like!

Lindsay wright

Let me share how incredible my experience was unfortunate I did actually stay here I stayed at the Marriott next door . I decided to take solo adventure from Florida to Baltimore just a random trip . On this day I decided to visit the bar for dinner . That was by far the best part of my trip I met the most amazing bartender I have ever met . Paul when I tell you outstanding customer service he was a total vibe . Funny , attentive , great conversation with everyone at the bar he didn’t miss a beat . I work in Hospitality and Understand there times when people put on a fake smile to get through the shift . Not Paul he just had such an amazing energy and personality now this was what I consider a flawless customer service experience. Thank you for being great at what you do and bring such a phenomenal energy with you .

Verified Hotel Guest

Positive: Very nice and clean, staff helpful and friendly, nice place, good location loved the big lobby. Has a bar and restaurant. Woman at front door very friendly Negative: 35 kids in pool area with 3 adults they were screaming knocking over chairs acting wild and destructive. There was no way all these kids were staying there and If they were there had to be 10 to a room. Could not swim with my 4 yr old very sad.