PitStop Propane and Fuels

Category: Propane supplier

Address: 433 Ossipee Trl E, Gorham, ME 04038, USA

Phone: +12073527800

Opening hours

Sunday: Closed

Monday: 8AM–4PM

Tuesday: 8AM–4PM

Wednesday: 8AM–4PM

Thursday: 8AM–4PM

Friday: 8AM–4PM

Saturday: Closed

Reviews

Joseph Bailey

Jul 7, 2022

Great customer service! Was very informative about all the requirements and even allowed me to send pictures of where I wanted the tanks so the installation inspector had a idea of what he was looking at. Decent turn around on getting someone here as well. Thank you and look forward to getting fair prices with good service.

Michelle Sloan

Jun 29, 2022

The process of signing up for a new account with this company was very easy and quick. The customer service was very good, pleasant. I am happy to be joining this company for my future oil delivery needs. :)

Jason Tucker

May 6, 2022

Very responsive and knowledgeable on pre account set up inspection. Pleasant and professional inside associates. Looking forward to future fuel provider. Technician that inspected equipment and leak checked system was very good in explaining what he had performed. 🤓

Tamlyn Foley

Mar 7, 2022

PitStop's customer service is amazing. I've spoken with Kelly on numerous occasions and she has always been friendly, knowledgeable and made every effort to resolve my issue (my own fault) in a timely manner or answer any question I may have. I would definitely recommend. :)

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Questions & Answers

Are they still in business? Try calling and get a constant busy signal.

Mark | Aug 20, 2018
Laura Gironda | Aug 20, 2018

I have ordered online and have not received a response or confirmation. ..last week. Now I am out!! Really bad bad service during this cold snap/blizzard.

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Waiting for paid oil delivery , ordered on Dec 29 promise delivery would be Jan 5 still waiting now I am out. I live alone and 75 years old. What am i going to do. Theresa Stivers Murray 9 Blueberry Lane Gray ME 713-0285

Theresa Stivers | Aug 20, 2018
Lydia Barron | Aug 20, 2018

Read their news article from a few days ago.. It will give some insight as to why they are so backed up..

Who bought pitstop

Joanne Tarbox | Aug 20, 2018
Chris Finley | Aug 20, 2018

Looks like lamprons bought there oil side and another company bought the rest

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Just trying to get propane delivered but all phones are busy..

Clarke Giltner | Aug 20, 2018
Alan Henderson | Aug 20, 2018

Call eastern propane

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I got propane delivered yesterday and was SOOO happy to see the truck. The answering service was helpful when I called. Thank you Pitstop and drivers!!!!

Dana McQuinn | Aug 20, 2018
Alan Henderson | Aug 20, 2018

Glad i could help.

I requested oil a few days ago and no response. Now I’m out and have no idea who can deliver me oil ASAP.

Mikaela Wagenbach | Aug 20, 2018
Phil Hazel | Aug 20, 2018

Call cash energy in South Portland

I have been getting propane deliveries for almost 8 years. Do I own my tanks?

Delsey Andrews | Aug 20, 2019
Ronald Weeks | Aug 20, 2019

Call

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They do not want to answer their phones, again. What is the problem? ????

Elissa Sanderson | Aug 20, 2019
Ronald Weeks | Aug 20, 2019

This is for customers of, unknown

do you do 50 gal of k1?

scott lufkin | Aug 20, 2019
Ronald Weeks | Aug 20, 2019

Call

Can we not place an order on line anymore? The website only leads to unrelated sites

richard x | Aug 20, 2019
Ronald Weeks | Aug 20, 2019

Unknown

We were promised oil for Tues. Jan. 9th and we still haven't gotten any. I've sent them two emails as the recording is requesting to get quicker service. That's bull.

Diane Millett | Aug 20, 2018
Diane Millett | Aug 20, 2018

Where do you live that they would mix that up

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Any other fuel companies taking Pit Stop Customers?

Jenna Page | Aug 20, 2018
Bryan McManus | Aug 20, 2018

Jamison is but not right now

How do we report them to the authorities for fraud? Are they liable for repairs to the home if they don't deliver when promised after taking our money two weeks prior?

Justin Alley | Aug 20, 2018
Justin Alley | Aug 20, 2018

Lydia, it's okay to be backed up, that is understandable. Taking money and not delivering, not answering phones, not calling customers to discuss - Not Acceptable.

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I have 1/4 tank of oil! I just heard there was a problem Do I need to get oil elsewhere this month???!!

Carla Turner | Aug 20, 2018
Keegan Reynolds | Aug 20, 2018

Just be happy you can do that I have propane and the tank is owned by then no one else will fill it up and I have a 2 month and 4 year old.... they said they'll deliver this Friday we'll see though

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Ordered fuel on 12/27 got a confirmation email stating delivery would be in 1/4.....still waiting we are down to 1/8 of a tank. Not acceptable.

Debra Child | Aug 20, 2018
Michelle Basius, MSW | Aug 20, 2018

they shaft most of their customers....most of their help has quit...they can't find drivers...

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Hello my dad order heating fuel for the house on line three days ago . He have not heard anything

Kelly Washburn | Aug 20, 2018
Chris Gorman | Aug 20, 2018

We ordered online 4 days ago and the money was taken from our account but still no oil has been delivered. I finally got through yesterday and was told that I would be delivered to yesterday or today at latest and still nothing. This is horrible service. They should be ashamed.

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Do you repair oil burners

Bob Donovan | Aug 20, 2018
Rick Nolette | Aug 20, 2018

No. They only do limited propane service

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