Tri-City Chrysler Dodge Jeep Ram

Nikki R

We had a pleasantly quick and hassle-free experience at Tri-City. They were recommended by a friend - their family buys only from this dealership. I was able to find and purchase the vehicle I wanted same day without issue. Dan was extremely helpful and a pleasure to work with as was the finance manager. Thank you both for the smooth service!

Peter Levengood

After years of perfect service on a Wrangler with almost 150K miles on it statistics caught up to them and they made a minor mistake on one of my repairs. So, why the 5 star review? Not only did they repair the mistake, but they didn't cut any corners doing so. And, they super cleaned the vehicle to boot. Service Manager Greg Guilmette handled the situation with professionalism and courtesy. They are as close to a perfect as service can get and when they are not they handle it like pros. I drive out of my way to use them and will continue to do so.

Debbie Davis

My experience with John McSherry was a great one. He really is an excellent guy. He talks to you like he has known you for years. I would deal with John all over again. Now the rest of the dealership was just as kind to me. Thank you was a pleasure to work with you. Thank you for making my Jeep purchase go as pleasant as possible. 🤓 Thanks again Debbie D

Alex B

BUYER BEWARE... Purchased a brand new 2021 Challenger GT from this dealership only to experience awful customer service and damage to my vehicle after signing. They wanted to take no ownership and proceeded to tell me that brand new cars come with scratches. The car returned with the whole entire body covered in scratches looking worse then when it was given to them. The service manager tried to make me feel wrong for pointing out damage they caused and hoped he would never hear from me again. Dealership does not care about the customer or their happiness whatsoever. Update: Because I posted this review telling the truth Tri City now canceled my appointment and refuses to provide accessories that were promised upon purchase. They don't want me near them and won't service my vehicle it is childish games honestly. They did address the first concern but upon damaging the car at the shop after purchase they refused to fix the damage that was caused and left me in a situation where I need to spend thousands to fix the damage.