Urbane

Kimberly Vickers-Martin

My daughter toured Urbane about a month before her move in. Marketing is ON fire here with glossy videos & pics of glam apartments & a rooftop pool with cabanas— great ! BUT what about your living area? That’s the rub here! My daughter toured a quad ALL the while stating she was ONLY interested in a studio or 1bd— how cute that the tour was a girl showing her a glammed out quad , ‘imagine this wall isn’t here ; this will be what the studio is like’. Against her parents’ advice in goes our daughter— BUT she did ask them to send her pix & IF her studio had an island .. to which the tour girl said , ‘Yes! Your island will only have one stool tho .. I think ?’ .. WRONG & wrong. Our daughter never did get those pix after 6 requests. This weekend we moved her in to this place— we are on the cusp of moving her out. Her studio wasn’t clean— there was a literal pile of brown gunk on the floor of her new place she was so excited for; spilled dried mess under the couch; water leak stain from above ; the shower only sprayed scalding water ; the floor is damaged ; someone’s belongings are still in the NOT clean oven. There is damage ; nicks ; paint damage ; the track lighting is broken ;,trash cans over full so full it smells like bad decisions and vomit in the garage .. COULD we find anyone to talk to ? NO. The office on U of A move in weekend was closed by 5pm. This place is a pit. A money pit. Not only that .. The gloss & glam of what they advertise is a lie.. and maybe that is okay for a college kid who doesn’t know any better .. BUT for their parents , it’s not. There is supposed to be truth in advertising.. and when my daughter reported this .. she was told ‘it may take a few to get to you ‘ .. Yesh .. Not okay. It’s a pandemic and this place is almost $1400 a month. Two stars in the hope that this place is improved in a week.

Iqra Fatima

I only lived here for the summer but they were so lovely and accommodating! They were very quick to resolve any issues I had. I especially want to thank Holly because she's always been extremely kind and compassionate. She's also always made sure to take care of any issues I've had almost right away. I wish I could have lived here the whole year! Great experience. Honestly (I'm a real person dw guys 😂)

Zayuri Orozco

I have nothing but great things to say about this place. Starting from the front desk staff, they are knowledgeable, friendly and took care of anything needed right away. The building is clean and safe, and the apartments are gorgeous. Maintenance staff are always around making sure the property is up and running, they solved all the matters that came up (which were just a couple) and were so friendly, always explaining what they were doing and making sure the issues were resolved in a timely manner.

Ayden Childers

I have thoroughly enjoyed my last 3 years at Urbane and have been happy calling it my home. The staff is always helpful when I have questions and work really hard to take care of their residents. I really liked always making the free coffee they have in the office every morning. If you’re looking for a place to live, I highly recommend Urbane!