Best Buy

Category: Electronics store in Costa Mesa, California

Address: 901 S Coast Dr f, Costa Mesa, CA 92626, USA

Phone: +17144340132

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Maria Menendez

Aug 12, 2022

This Best Buy locations has very nice, high end items. The tvs, and sound systems were top notch. I was assisted by a very nice employee who helped me find what I needed. Browsed through the clean, well displayed store. Nice experience.

HJP

Jul 25, 2022

I went there to look at TVs and cameras. I wanted to check the sizes of smart TVs and also what are the options for DSLR camera. The staff at the camera service was so kind and answered all the question I had. It was very helpful. However, the old guy at the speaker section was very rude. I was browsing at some speakers that are on sale and the way he sounded like he wanted me to leave.

Alicia Sebastian

Jul 18, 2022

BEST BUY Costa Mesa, California #119 in-store customer service person Luis promised in writing to deliver "to my address" an out-of-stock item in 2 days. On specified delivery date Best Buy sent an email indefinitely delaying product delivery saying it may not be delivered at all. When I tried to cancel order, Best Buy so far refuses to cancel the order but Best Buy also has stated they may not deliver it at all. Fraud. Through this deception, Best Buy and other irresponsible businesses are forcing their jobs and responsibilities onto the customer and forcing labor while taking payments and not delivering products. Dealing with con-artists in business experience is not ok.

Jennifer Simonian

May 10, 2022

The lady on the phone was horrible, I seriously don't even want to write about it I don't like to post negative stuff but it was absolutely ridiculous I had extended the pickup for something I purchased online and I called the Costa Mesa location but the phone number listed is not the store's actual phone number it is rerouted to some call system in a different state and you'd have to keep listening to the prompts and push one if you want to this push five for this and they leave you on hold forever so after being on the phone for 12 and a half minutes I finally got somebody and she was absolutely no help I told her I needed to ask a question about my laptop and obviously it wasn't something she could help me with because she wasn't on site and it's extremely frustrating that you can't get a hold of anybody who works at the actual store number one and number two she was just playing out rude it's one thing to not be able to speak to somebody at the store fine if that's the way their system works but there was a different way to handle it she didn't have to act or behave and respond in the way that she did and I asked for her name and she wanted to know why and that's not the response that you give and I asked for her employee number and she told me she couldn't give me that information and I said where are you located and she said I didn't need to know so she was just very rude and short with me and was not helpful at all but the people who work at the Costa Mesa location of Festival bye I've had no problems with them it's kind of frustrating that the store and all the locations they close at 8:00 p.m. in my opinion that's kind of early but I know a lot of store hours have changed with the pandemic and everything else so anyways Best Buy has a lot of electronics at reasonable prices and I will definitely go back

Thanks! Your review is awaiting moderation.

Questions & Answers

Why does no one at this store pick up the phone? How can I speak to a person and not just a recording and hold music?

Dina Sabatelli | Aug 18, 2021
Miguel Hernandez | Aug 18, 2021

Its hard to talk to some one at this time they just wont answer the phone

Read More

Do they sell music CDs?

cyrus hicks | Aug 19, 2019
Mark Thompson | Aug 19, 2019

Best Buy announced in July last year that they would stop selling cds.

Read More

Are there microwave ovens with built in air fryer?

S. | Aug 4, 2022
Manuel Guillen | Aug 4, 2022

No that's Not True. A Microwave can Have "Convection Oven" capabilities "Not an Air Fryer" that other answer is "100% Wrong"

Read More

can my iphone be repaired while I wait

Geri Sandor | Aug 4, 2022
Manuel Guillen | Aug 4, 2022

Not a chance, not enough time to effectively repair a device " While You Wait"

Read More

I want to buy a new 64GB iphone 11 and have all the data on my older iphone transferred. Can I do this in store?

Stephen C Bondy | Feb 19, 2022
james ouellette | Feb 19, 2022

They should be able to do that for you depending on their staff I would call them first the one you're going to they're really short staffs you know in all departments but it shouldn't be a problem transferring the data

Read More

Why is there no one answering phones? Is it realy that hard, just need to know if they have a certain product, because even tho it says they have it sometimes going to the store, they end up not having it

Josi M | Aug 18, 2021
Oscar Valladares | Aug 18, 2021

You can always purchase the item online and select store pickup and it'll show what stores do have the item in stock. Their website is pretty great about having an item available or not, it'll also say by when you can expect it in store if it's not available the same day. I hope this helps.

Do you recycle?

James Carmichael | Aug 18, 2021
Jeremiah Schreffler | Aug 18, 2021

Yes

How do I make a appointment to get a battery for a I phone

Guy Evans | Aug 18, 2021
grace G | Aug 18, 2021

Call Best buy store Contact Geek Squad and you have to make an appointment, be ready to give them serial # of your iPhone South Coast location cares all of iPhone parts and supplies.

Read More

If my pc is having problems should i bring it to best buy or just go and tell them my problems

DRIIZY 999 | Aug 18, 2021
Dave Park | Aug 18, 2021

Or if there's anybody in the neighborhood that's in high school you might ask them.

Read More

DO YOU HAVE THIS AVAILABLE? Dell - Inspiron 15.6" Touch-Screen Laptop - AMD Ryzen 3 - 8GB Memory - 128GB SSD - Black

Gabriela Mayorga | Aug 18, 2020
Traveler | Aug 18, 2020

Call store to find out

Read More

Will my Geek Squad subscription fix our Xbox1?

Lynne Vetters | Aug 18, 2020
Jan Fox | Aug 18, 2020

Call them. Sorry, I don't know?

Can I return a TV without its box? (threw away box)

Receptionist zfcpa.com | Aug 19, 2019
j c | Aug 19, 2019

Yes you can return but they might not give you the full refund.

how can I find out the delivery date

Johnny Shen | Aug 19, 2019
Jason Cortez | Aug 19, 2019

You will receive another message on a delivery date available

Read More

Do you accept South Coast Plaza Gift Certificates?

maureen unkel | Aug 19, 2019
Mark Thompson | Aug 19, 2019

Merchants typically don't monitor these forums but I can say from experience that the gift cards South Coast Plaza issues are basically just like Viss gift cards and can be used anywhere.

Do you sell drumsets??

miguel patino | Aug 19, 2019
Kevin Bishop | Aug 19, 2019

I have not seen any drum sets myself. Might want to try Guitar Center.

do you repair bose wave 3 radio cd player

Socorro Curran | Aug 19, 2018
Alan H. | Aug 19, 2018

They usually only fix computers and laptops. Should call Geek Squad if they offer that kind of services.

Read More

do you have clash of titans dvd ?

Sonia Valenzuela | Aug 19, 2018
ryan hooker | Aug 19, 2018

yes they do

Read More

do you repair Nintendo Switch controllers in the store?

Theriault Todd | Aug 19, 2018
ryan hooker | Aug 19, 2018

they do not only recycle

Read More

Repair I phone 10 cracked screen

Ralph Phillips | Aug 19, 2018
ryan hooker | Aug 19, 2018

best buy can help with cracked phones

Read More

What is the return policy of a mircrowave if it does not fit properly into the space provided/

Sue Stern | Aug 19, 2018
ryan hooker | Aug 19, 2018

no problem best buy takes care of there costumers

Read More

I lost my gift card and do not have receipts either - is there any way i can still get through it?

Md Sadat | Aug 19, 2018
Jose Pons | Aug 19, 2018

If you can't use your phone number, they can search by name but sometimes your name doesnt show up on their system

Read More

I want to know where I can come to pickup the TV I’m already paid your store.

kevin truong | Aug 19, 2018
ryan hooker | Aug 19, 2018

pick up at best buy

Read More

Black Friday specials are over which schedules were

Lourdes Flores | Aug 19, 2018
Esmeralda Argueta | Aug 19, 2018

Not yet finished

Does BB carry HP Google Chrome Book?

kimberly stuart | Aug 19, 2018
Herman Davidson | Aug 19, 2018

Yes Kimberly they do. However, there are a few models and they may or may not have the one you want in stock. I would suggest you find the search online for the model you want, search for that model online and check the local pick up box. You can then purchase online and go to the store to pickup. Alternatively, you should call to verify they have the stock if you wish to purchase directly at the store. If they do not have the model that you like locally, you can order the one you like online and have it shipped to your local store. By the way Costco also sells Chromebook and they are well known for having good packages/bundles I hope that helps you out. HD

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places