Villages of Florence Apartment Homes

Lynn Cooley

When I chose The Villages it was because they fit what I needed. The staff then was awesome. Now I'm 7 months in and i've been told they will not be allowing me to renew. I have to move out at the end of my lease with no explanation. I was told by manage and Corporate they legally don't have to give a reason. I paid on time, no complaints or fines. I didn't get it. Until yesterday when I saw the prices for the 1 bedrooms had gone up almost $100. I no longer fit their 3x income rule therefore I had to go. So if you don't mind that you might have to move again in a year. Move on in and take your chances.

Prazna Agni

WORST MANAGEMENT!...They just know to suck the money from the tenant's pockets...Good luck to anyone getting their security deposit back...I would NOT recommend this place to anyone!

Selena “Lean”

These people are super shady! The 1 Bedroom 1 Bath pictures appeared nice but I was unable to view the apartment. I'd been apartment shopping for two months (got a new job in the area) so I was really done with the whole process, so I took a leap of faith and applied. I paid a REFUNDABLE $99 "HOLDING" fee (due to me working for preferred employer) and a NON- refundable $75 application fee. I received a call from Terry (about two weeks later), letting me know that I was approved and the deposit was $1000.00. I let her know I'd just got approved for a bigger place for cheaper that day and how could I get my money back. She got nasty with me and told me that the money was non refundable because "You made us call all those places you lived and do all that work". Okay that was the application fee (cool, I get it) what about the $99 HOLDING fee? She went on to say she didn't know she would have to check. I highly doubt she'd be calling me back. SOOOOO I called back and spoke to Terry again and she stated its all non-refundable, and made up some story about how she reached out to management. This was not how they presented it to me. I would have NEVER applied if I knew they were not going to keep their word. Basically they're some #CHEATS that make up policies as they go. Needless to say the CUSTOMER SERVICE HERE SUCKS!!! I didn't need to know about all the things you had to do to check my background & references, THAT'S YOUR JOB!!!! I'll be sure to let ALL my new co- workers know what poor service they delivered!!!

Andy Frohlich-Robinson

Looks fantastic to live in, but you could just buy a bigger home for cheaper, since they do not do short term leases. Great layouts, but why would I pay 2k a month with no overhead on utilities? The lady working in the afternoon at the office was quite rude. Her attitude was very judgemental. What saddened me the most is that she could not provide me with basic answers to basic questions listed on the packet (I wanted to know if she read the items she handed me). She said the sentence "I do not know" at least five times. "I'll have to check" four times. The rentals for a 2 bedroom 2 bath start at 1495 a month to 1900 a month. Their 3 bedroom 3 bath starts at 1945 to 2000 a month. They also require that if you apply, the total rent must be 3x your gross amount. Unless your household makes 55k a year, don't even bother wasting your time here. And possibly the worst thing: if you own an "aggressive dog breed" such as a pit bull, a rotweiler, or a german shephard, look elsewhere. They do not permit them under their breed restrictions. But if you have a chihuahua who's terribly trained and is aggressive, they'll permit it Tldr; good if you dont have a dog, but the bang for the buck is best spent elsewhere.