The Trellises Apartments

Category: Apartment complex in Florence, Kentucky

Address: 996 Trellises Dr., Florence, KY 41042, USA

Phone: +18592832310

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–4PM

Reviews

Ashley Palaima

Oct 5, 2022

Currently on my fourth year living here. I have had nothing but a positive experience with this complex. The staff has always been more than accommodating, the grounds are beautiful, the location is perfect, maintenance is prompt. I’ve lived in apartments my whole life, from the lowest rent to high end luxury. The Trellises has become my favorite; It’s the longest I’ve ever stayed in one place because of how pleasant my stay has been. It’s home.

Ryan Brett

Oct 5, 2022

For 4 years i resided here with my family and I can’t say enough good things about living there. The property presentation feels safe and secure, maintenance ensures the property always looks clean and up to par and works 24/7 for emergencies. The office staff, Maintenance, and property manager Julie are the most caring and respectful staff I have ever had the pleasure of dealing with and the cost is competitive if not better then any other apartments in the area. Not to mention the location is a stones throw away from anything you would need. Regrettably after 4 years we had to move away due to family related care, but I am happy and excited to say in a month my family and myself are returning due to the outstanding service and living arrangements! We can’t wait to see everyone again and don’t foresee moving away again for the foreseeable future! 10 out of 10 recommend!!!

Andy Osterhage

Sep 24, 2022

I would also rate this complex a 0 if I could. My family and I moved here from 10 hours away, they gave the key to one of my buddies so we could get it that night but said if he couldn’t get the key they were going to leave our keys in the apartment and unlocked. When we arrived in our apartment it was still dirty, trash was left from the last occupants, mold on vents and overall 100% not ready to be moved in to. Since then we have found that our microwave is broken and I have called damn near everyday this week to see an update but the management does not answer the phone nor return calls. Our dishwasher is broken as well waiting for an update on that. Our sons bathtub doesn’t work maintenance was supposed to fix that. And yet the rent is $1,400? Truly isn’t worth $400 biggest mistake we made was moving into these apartments. Highly recommend looking elsewhere!

Jaylin Sampson

Sep 2, 2022

If I could rate this experience a 0, I would. We have lived here on short term lease until our home is done being built. The management, staff, maintenance, and property is absurd. The leasing people never get back with you. The maintenance crew never fixes an emergency issue. For example, we have had our mailbox broken for over a month and a half with no resolution. We have called several times with no updates. At this time we have not received mail and to this day we have not been able to receive ANY mail. The neglect and lack of understanding is appalling. I would not recommend Trellises to an enemy. Do not choose to live here if you want a good experience.

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Questions & Answers

What amenities does the community offer?

The Trellises Apartments | Sep 4, 2022
The Trellises Apartments | Sep 4, 2022

Our community offers a multitude of amenities, including a 24 hour fitness center, resort style pool, basketball court, coffee bar, game room, package receiving services, and more!

What floorplan styles are offered?

The Trellises Apartments | Sep 4, 2022
The Trellises Apartments | Sep 4, 2022

Our community offers one, two, and three bedroom apartment homes with select units featuring a private patio/balcony!

Is this community pet friendly?

The Trellises Apartments | Sep 4, 2022
The Trellises Apartments | Sep 4, 2022

Yes! We believe that pets are great companions and a part of your family. There are no weight restrictions. *Breed restrictions apply

Does this place accept section 8 vouchers for new families starting out? Asking for my son and his new family.

Joe Sageser | Aug 5, 2022
Jessica Stines | Aug 5, 2022

I don't think so. But I'm not sure.

I no longer wish to live at these apartments and I cannot seem to reach anyone in the office or anyone who represents this company. Is there some way to contact someone in regards to this?

Illa Bis | Oct 4, 2020
Robin Palaima | Oct 4, 2020

You should have a list of phone numbers. Keep trying to contact the office and leave a message with your phone number.

How much for rent

Haley Marksbury | Oct 5, 2019
Rob Martin | Oct 5, 2019

About 1400 covers rent, electric, water, sewer, cable/internet.

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Do you take people with bad credit

Dwayne Remley | Oct 5, 2019
Kristy Polymath | Oct 4, 2020

Mostly likely not. Most places anymore that are backed by investors won't accept people with bad credit, especially not those with bankruptcies.

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Trellises closing What's means

Hyun Lee | Oct 5, 2018
Renee Binne | Oct 5, 2018

The complex isn't closing. The leasing office closes at 6pm.

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