U.S. Bank Branch

Melanie Shayne

I have several accounts with this bank. I went in to open a business bank acct because when I submitted it online I was told I need to speak to a person. My time is limited so I went into this branch today and was told we don’t have time today. Seriously?? So I can’t open one online, at location or over the phone? Guess I’m switching banks.

Eduardo Garcia

Every time I go in to use the atm machine is never working . And if it works you can’t deposit money or take money out what’s the point of having atm machine if it’s never working .horrible

Jenaya H

Worst customer service in life. Karen has a terrible attitude and doesn't seem to like anyone unless theyre an account holder . She has no empathy whatsoever!! Very condescending and just rude. Basically threw my money at me. Never smiled constantly rolled her eyes from the moment I walked up to the counter. She is not a good fit for this team.We are sorry to see that your experience left you feeling this way, JH. We would like to speak with you further about the interaction you've had. Please email us at [email protected] with your phone number, and one of us will give you a call within 24-48 business hours to offer our assistance. We look forward to hearing from you and hope to share your feedback with the branch manager. Thank you. ^Ryan

Hugo Cano

Ask the manager to help you.The short nose piereced woman plays dumb.He will get you out in no time.Hello, Hugo. We are so sorry to hear you had a less than satisfactory experience during your recent visit to your local branch. If you would like to speak with a customer care representative you are welcome to do so by calling 1.800.USBANKS. Kind regards, The U.S. Bank Social Media Team