ATM (Wells Fargo) 💳

Niña Karen Napoles

It was nice doing business with this branch of WF. People are nice. Grace was very helpful, and the process was pretty smooth. Highly recommend this place! ❤️

Shaun Williams

Nice bank. It's been here for a while. It's wasn't very busy and they had good customer service.

Susan Russell

I believe we were the victims of discrimination on 2/15/22 at this all-Hispanic bank on Nellis and Harris. My stepfather is in the hospital and my stepbrother and I took POA papers in to have them help us get access to his account which is probably overdrawn and I need to stop the fees. They took my name and said we had one person ahead of us and we could not wait inside. I asked if they thought it would be an hour and they said maybe. An hour later I came back in and a different woman told me I had two people ahead of me. I questioned how it was now two and she pointed to two people with one employee and pointed to a black woman waiting at 1:05 and said she had a 1:30 appointment and said then I was next. I Said this could be another hour and she said yes. I waited the third hour and came back in and they told me they had appointments and I had to wait. It was only then I realized they never put me in as the "next person". Not one person was in the area as seen in the photo, except a boy playing with his phone. Never once did they tell me that they were booked solid (I only saw people there one time) and that I was being worked in only if there was a no-show or cancellation. I only needed to leave a copy of a POA and they could get back to me later but they never asked, never called me in when they were between meetings, and 2 of the 3 times, I went in no one was there and employees were only walking around their little area doing nothing. Wells Fargo is an inefficient bank paying staff to wait around and not help people in between. I asked for the manager and some man came over without a name tag and told me that I must have misunderstood without even listening. All Hispanic. I told him that I would certainly not wait in my car for three houses when I was in pain from an accident if they did not tell me I was next. They were not working, they were playing games, thought it was cute, not busy at all, did not explain anything, and did not make use of their time efficiently. I believe they treated me differently because I am white. I do not think an entire bank should be all Hispanic, that in itself is racist. I called WF on Howard Hughes to make a complaint, I am sure that went nowhere. I want to be contacted to discuss this.

Karen Bermudez

I walked in this morning and had the worst teller. Judith was very rude and had a nasty attitude. I asked for another teller and proceeded to ignore that. I will never visit this location again.