They should teach the people work there how to prepare the beef sandwich when you asked for dip should be dip not dry or bring people that know how to make

I've never had an issue here before maybe they had a new employee... things happen

Neither have I & I go often. BUT this entire weekend restaurants have been so busy, quality EVERYWHERE has suffered, service, too. Give another try.

You can always ask for juice on the side.

Sorry to hear about your experience, things do happen. I ordered an beef sandwich and it was drenched.