How do i get an appt. Ive called several times with no response

They have walk ins at opening which is 8:30. If you go down there and wait outside on the patio area someone will come out and help you. I went for my dog and I was only there about an hour if that and done

I ended up leaving 2 messages and eventually heard back about a week later. Scheduling was about 6-weeks out at the time (scheduled in early October for next available which was late November).