can I pick at your location and drop off somewhere else?

Yes, I did with no problem. Excellent service.

You might be able to at another Staten island location but you will probably be charged for anywhere else. I am surprised to hear about no response on phone. I never had that issue.

I would, if they would ever pick up there phone.

I have done this in the past, but it usually entails an extra fee. You should talk to someone at the car rental place directly.