Enterprise Rent-A-Car

Category: Car rental agency in New York

Address: 139 -24 Hillside Avenue, Queens, NY 11435, USA

Phone: +17185262200

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 9AM–12PM

Reviews

Juan perdomo

Sep 2, 2022

This place is terrible, and I tried to rent a car twice, the first time they made me wait a long time so I had to leave, the second time a Latino employee who works there didn't even help me, he just told me that they were very expensive and that I had to rent it for 10 days or more, I just wanted it for the weekend, terrible service.

Mahbub Hossain

Aug 18, 2022

Customer service very slow and bad. Car not good horrible smell. Tire not good. I recommend don't use here.

gordon mohammed

Aug 5, 2022

As a NYC First Responder and NYSDHS personnel , Silver customer of Enterprise to get treatment as you are scammer or criminal is very upsetting to me where I lost my credit card and I am using my debit card with my utility bill , pay stub and other personal documents that i feel is a integrity issue and it’s very uncomfortable to have this bad customer experience with some policy that was targeted to me I rented numerous cars from this location and never had this problem now you telling me that I have to change my license to order to rent a car I can’t have two address with utility bill . I had to call my insurance company for a verification to show a bill payment and other personal documents no this is truly unfair at a trouble time for me with a family death . My state city agency have a contract agreement with enterprise and I feel that Fleet city agency need to know how I got treated because this can happen to any of us as ranking officials .

Andy Alvar

Aug 3, 2022

This company has a lot of cover-ups, they make you waste your valuable time because they don't explain to you from the app that you need to leave a deposit of 300 dollars plus all the other things that they charge you including insurance and pods if the appe had explained that it would have saved me having to come here to waste my time

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Questions & Answers

Can we go in person to rent a car

La_ Chaparrita518 | Oct 24, 2019
Michael Gorovoy | Oct 24, 2019

Absolutely, this is a full service location.

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Do they take debit card or only credit cards ?

Peterson Boodram | Nov 27, 2021
Yale Dupree | Nov 27, 2021

They accept both

Do you have customer pickup and dropoff?

TheMan Roman | Oct 23, 2021
G Lamour | Oct 23, 2021

Very limited due to covid. You will have to call them.

What Kind of documents I need for rent a car?? I am a new driver please advice me

Falguni Barua | Oct 23, 2021
Ildar Gimadiev | Oct 23, 2021

Driver license and credit card (not debit card).

I have temporary license at the moment is there a way I can rent a car using it and with debit card if I have a copy of pay stub and bank statement with my address on it?

Rene Alfaro Diaz | Oct 23, 2020
Videos de Guate 502 | Oct 23, 2020

yes, you can I have a temporary license and have rented 3 times with them

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Do they offer unlimited miles ?

Sekou Zatiti | Oct 24, 2019
REGENCY COLLISION | Oct 24, 2019

Fortunately it is considered unlimited. You can drive cross country if you'd like.

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Do I need a special permission to rent with a Spanish driving licdnce?

Charlotte Sundharawipata Bickmore | Oct 24, 2019
D P Scholz | Oct 24, 2019

In general, yes. It helps to get a international driver's permit but that is not required.

What is the rate for a mid size car for a weekend

Gladys Stevenson | Oct 24, 2019
Dmitriy Mastov | Oct 24, 2019

It differs by location. Better call the place and find out

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Do I need a credit I only have c debit card

Korey Norwood | Oct 24, 2019
DEE WILL | Oct 24, 2019

They hold about 700 dollars plus the rental, you need a bill with your address and your name

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I'm an enterprise member but was treated poorly, was shown no courtesy or respect. Was forced to wait 90min for a switchout to then be told that I can not receive a vehicle and was sent back out in a inoperable vehicle. HORRIBLE service!

Kiba Blade | Oct 24, 2018
S.S International Trading | Oct 24, 2018

Talk with the manager of the branch. I believe the in charge or manger will surely feel sorry for it and take necessary action. New office staff may not know the behavior to deal a member.

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May I take the car out of state for one day?

B-Side HNL | Oct 24, 2018
Radamesl Lopez | Oct 24, 2018

Yes, usually the tristate area is included in the rental, out of the area you have to let them know.

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Do they accept prepaid debit cards

Joel Jackson | Oct 24, 2018
Michael Seward | Oct 24, 2018

Yes, but you have to provide a pay stub & utility bill with the same address as your license

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