My son tried to get a copy of his birth certificate. We sent a check, which has been cashed, but he has not received his birth certificate. What can he do?

I’m confused how I’m supposed to show an id if I don’t have one I lost my birth certificate that’s what I need to get an id

According to the Dept of Health website, you should call them to inquire about the status of your application if your application exceeds the published processing times. Phone number listed is 1-844-228-3516. Web address is health.pa.gov/topics/certificates/Pages/Processing-Times.aspx. I hope this helps.