On the sign outside it said they close at 8pm on Tuesdays. I arrived here at 7:43pm and they told me it was closed, saying the doctor already left. Why would the doctor leave before the scheduled time of closing? That’s unacceptable.

Andrew McKinley | Apr 17, 2022 | Category: Urgent care center in Yonkers, New York

Urgent Care of New York - All questions

Address: 929 McLean Ave, Yonkers, NY 10704, USA

Andrew McKinley | Apr 17, 2022

Thank you for your response. Is the last patient seeing 30 minutes before closing stated anywhere, like on your door or online. If not that should be fixed. A lot of patients can be rushing to your establishment, just to get denied because “the doctor left for the day”. Thanks.

Urgent Care of New York | Apr 17, 2022

Hi We are open till 8pm but take the last person 30 minutes before closing so the staff has enough time to check in the patient and give the provider enough time to provide appropriate care. Thanks

Lissette Santana | Apr 17, 2022

Agreed recently all establishments that provide services are either short staff or their service is pathetic I'm sorry you went through that.

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