I have been there and bought things. One item was in stock and the other wasn't. They shipped it to me when it was available. I have been ordering online as trying to get through on the phone was almost impossible.
You can shop there. However, when you shop there you place your order with an associate, they see if it is in stock, you pay, then you wait while they prepare your order. There is no place to really browse or much waiting room. I sat in my car until they were ready. My recommendation is to place your order by phone or online with them then pick it up in person. Then you avoid the wait time and the crazy shipping fee. Hope this helped!
The Harrisburg pa location has a showroom where you can purchase parts Monday through Friday from 8 am to 6 pm.
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