Local phone number?

You have to speak to the call center, you can find the phone number on the website

I have spoken with someone at the call center but she doesn't know the number. This is my case= my wife Mekedim Belay applies the post office first time New passport but the postal office don't deliver the passport. After that we have gone the 230 peachtree Atlanta office and we have applied the lost passport from. And the customer service lady talked to us somebody will call us by two weeks. But nobody call yet. We need contact someone unchanged for this matter.