Is this legit or scam

This is strictly legit. I was charged for a room by a hotel in MS that I had cancelled for free through a website. Efforts to be reimbursed were nerve racking as both the hotel and website were asking for info that I had already provided. Fed up I contacted the BBB in the state that the owners of the chain was in, the BBB did what they are supposed to do. The company finally refunded my money. I feel companies respect the BBB and will act quicker and more efficiently if you go through them. Yep, its legit.

I totally agree.