I have been waiting since December 7th for word on my deposit on my apartment. I read legally they are supposed to return the deposit in full after a month if they haven't reached out. Is there anything I can do? I left two forwarding addresses.

ellen smith | Oct 12, 2019 | Category: Non-profit organization in Dallas, Texas

Better Business Bureau - All questions

Address: 1601 Elm St Suite 1600, Dallas, TX 75201, USA

Angela Lesure | Oct 12, 2019

Always follow the chain of command. Reach out to the leasing office first. If no resolution, contact corporate. Keep track of names of persons you talk to and what was communicated to you. (If in the event you have to file a BBB complaint you will need these details.) If after you've spoken to corporate you still haven't received your deposit back, open a complaint case with the BBB. They will further instruct you.

Sheryl G | Oct 12, 2019

I filed a complaint with BBB and my issue was resolved in a weeks time...good luck

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