If I make a reservation for four people, will that include or exclude the parent? And if it does include the parent, does that mean that I will have to make a reservation for five people?

Yes, you will have to make a reservation for five if you're going to be one of them

Hi there! I'm the manager of this Escape room. You would in fact need to make a reservation for the 4 kids and the parents. If you have 4 kids and 1 parent, that would be a reservation for 5 people.

The rooms are quite small, so they need to know exactly how many people will be participating. We had a group of 8 and honestly, we were pretty crowded.

You will have to make a reservation for 5 ppl.