How can I reset my router ??

Unplug for 30 seconds from power source

The best way is through the phone or the MySpectrum app. The cards reset works but you would need to undo all the wires and reconnect them, which even I, as a tech, find annoying. If you have a separate router and modem, then or is best to reset them both. .do the museum first, wait for it to come back online. Then do the router

Listen to Lori

Call the number and you can do that through their automated service