The Toronto ride was awesome but the New York greyhound is the absolute worst,no one to tell you what terminal you are to go to,no announcements made,the lays over was 2hrs 55minutes and after all the waiting missed my bus.NO ANNOUNCEMENTs

Things aren't like they were years ago. You have to check everything (times, terminals and buses) in Springfield (My starting point) the bus didn't say New York it posted somewhere in VT. If My wife and I hadn't been talking about New York We would have missed Our bus and the bus left a few minutes early almost ten.

Yes

At Port Authority you have to check the board for the bus schedule and departure gates. No announcement