Hi! Thank you for letting us know! Did you check your junk, spam and promo folders for an email from "Universe"? If you have and still can't find it, you can resend your tickets to yourself by completing this online form: http://myorder.immersivevangogh.com/
Just do a search in your emails. When you see the little magnifying glass click that and enter Van Gogh in the search bar...your email should come right up.
Go to your email where tickets were sent.
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