We apologize this has been a challenge. We strive to make the application process as easy as possible for families and welcome the opportunity to speak with you to better understand the difficulties you are experiencing and answer any questions you may have. Since each family’s situation is unique and to protect your privacy, it would be best if we connected directly. Please contact us by using our Online Chat to speak with a live agent at www.sufs.org or by calling 877-735-7837.
I can't answer that because this is the 1st year I am doing this. But I had some difficulty uploading paperwork and I emailed then and they responded right away. You should email them any questions you have.
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