Do you take the families money? Is this shelter for free? Does this shelter help with rental assistance once you find your own place?

You get five days free then its 12 bucks a night or you join a program

how could I join a program

It is not a totally free facility. It is a business that help people get back on their feet by reducing the cost of a place to sleep, counselling, and rehab programs. They do not pay your rent.