Austin Street Center

Category: Homeless shelter in Dallas, Texas

Address: 1717 Jeffries St, Dallas, TX 75226, USA

Phone: +12144284242

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Linda Kunz

Oct 10, 2022

Stayed there two weeks staff rude. Was being assaulted when I was sleeping by another. Client a young black girl in the bed across from one clien who was up one night seen her hitting me on my right arm I woke up with multiple bruises one morning. Staff didn't do a damn thing . I'm a domestic violence survivor. The place is a joke .

Danny Stark

Oct 1, 2022

their new building is wonderful wonderful. best shelter in Dallas.

Mj S

Sep 29, 2022

This is the most unprofessional place I've ever been too and saw how they treated people at this location. The security guys and women working there in front only takes black folks in each day at leave white and brown skin people outside the door and said the beds ran out and they're full and it was only 10 people they can let in but they're supposed to have a big facility here. How can you turn those who comes for help and turned down those who are not black? I wouldn't wanna donate to this place instead donate to those other places who will try to help everyone comes through the door. This is uncalled for and it needs to open an investigation on this place asap. What they're doing with the donations and who's been going on inside this building. I was told by someone who used to stayed at this place that they some people in there abused other women in there on their beds. SMH!

Mark Lorms

Sep 21, 2022

I was there in a volunteer fashion, and am impressed with the efficiency of the place πŸ‘Œ

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Questions & Answers

I've never had to stay in a place like that but its better than staying on the cold Street

Micheal Edwards Sr | Oct 12, 2018
Larry Swann | Oct 12, 2019

It is better than being in freezing weather on a bed not the concrete or ground! Ls

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BEDBUG CITY !!!

Candy Dukes | Oct 12, 2018
Vett Phillips | Oct 12, 2018

Rubbing alcohol kills. Bed bugs on contact

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Does it cost to stay there.

Gayla Johnson | Oct 12, 2018
k0dax3 | Oct 12, 2018

Also since it's been in the hi 90s n 100s intake may be as early as 11am for women and 1pm for men. On the normal schedule it's 2pm for women and 4pm for men. There is usually a yellow cooler outside the door with water in it too.

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Do you accept single women here

Essey Jourlney | Oct 12, 2019
vickie cook | Oct 12, 2019

Yes

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I dont have any place to sta until i get my apartment any leads to how to get into a shelter i am 27 n workin

zoΓ« Zilluh | Oct 12, 2018
Antoinette Brown | Oct 12, 2018

You can go just show them your schedule and you go across the street I been homeless 2 months

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I know someone who is homeless. Can they help them

Crystal Brodie | Oct 12, 2019
Janice Rogers | Oct 12, 2019

Yes.

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It's a triangle pyramid in the new building da plumbing is bad the ac does not keep the sleeping areas cool. Security guard David don't know how to to talk to u he is very rude. Da beds are too close together with the COVID-19 outbreak again they ar

Jeff Johnson | Jul 13, 2022
Annette White | Jul 13, 2022

Very nice and cleaned and they feed breakfast and lunch and Dinner

Do they trip about having heavy luggage

Grizzly Bear | Oct 12, 2019
tgreenez2 | Oct 12, 2019

Yeah they do trip if it's over 25lbs

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Does this facility or any affiliates help the homeless with a bus ticket home? If you don't know, please save the pointless answer of "just go there, someone will know.

Darth Tater | Oct 12, 2019
Tina β€œAll the way up!” Phillips | Oct 12, 2019

USUALLY THEY WILL FOR ANYONE TRYING TO GET BACK HOME DUE TO HOMELESSNESS

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How do I get in?

MISS BAE | Oct 12, 2018
k0dax3 | Oct 12, 2018

If you get here around 11am or 12pm find a spot in line. You need a valid id; make sure you don't have any food, alcohol, drugs or weapons. (The line is on the shaded side of the street.)

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How long can you stay there, also do they have programs you can enroll,

Freddie Nunez | Oct 12, 2018
Anthony Avery | Oct 12, 2018

What time do I have to check-in and check-out everyday do I have to leave the facility every day and what time do I have to be back in order to secure my bed

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Can you live in a shelter if you have a car

Teresa Cook | Oct 11, 2021
Cardell Douglas | Oct 11, 2021

Yes, but parking close to Austin Street is not available.

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Can you donate food gifts without letting them know before hand?

Kat Reyes | Oct 11, 2021
Ruth Lynn | Oct 11, 2021

Most definitely. All donations welcomed.

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Is Austin street torn down?

Steve Cimino | Oct 11, 2020
Kashew Crenshaw | Oct 11, 2020

Intake 4 women at 2pm . Intake 4 men at 4pm. .. stay every night..as long as you are OVER 45!

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Do you have beds tonight ? is it possible to take shower. what id do I need if any.

regina Horsley | Oct 11, 2020
charles poe | Oct 11, 2020

Do I know you?

Can you go in then come out to go to the store

Everyday Gotyou | Oct 12, 2019
Brenda Williams | Oct 12, 2019

If you have reserved baby you can go in and out until 6:30

Can i get a bed and a shower tonight

Franisco Guajardo | Oct 12, 2019
Patricia Ware | Oct 12, 2019

You have to call and see if they have beds available

How long is the stay I ask because I will be moving to Dallas Texas soon I do have an income and I am gonna need a place to stay until I can find an apartment or what ever it maybe

Koran Ealy | Oct 12, 2019
tyrone choice | Oct 12, 2019

Austin Street Center is a overnight emergency shelter,,,you are welcomed to stay everyday until you cab find something that works for you,,there is no fees and you have to check in at the time of in take... I hope this answers your question

Do you take clothes donations

Toni Willems | Oct 12, 2018
Fahdel Scriven | Oct 12, 2018

Yes

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I'll be in town later today around six what's the latest you can get in

Avery Arbuckle | Oct 12, 2018
k0dax3 | Oct 12, 2018

Actually intake lasts until the beds are full. I suggest when you get to town call the main number and ask if there are any beds available

Why we never have HOT MEALS

Kimberly Mouton | Jul 13, 2022
Tim Hamilton | Aug 12, 2022

Only week old green ham sandwiches!!

Are yall open and to the people who have been here, would yall say it's a good place for someone with trauma and mental health dsaorders?

Rosetta Rose | Oct 11, 2020
Official Almighty3x | Oct 11, 2020

Hardly ,This is shelter for recent and possibly chronically homeless with aims toward stability

is it still open march 21

Lilian Hunt | Oct 11, 2020
Charles Beard | Oct 11, 2020

Yes

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Are pets allowed here?

Cory Nobles | Oct 11, 2020
Reel Edgy | Oct 11, 2020

No

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Is there a way I can donate baby Gerber food here?

TheQueenImprint | Oct 11, 2020
Valene Davis | Oct 11, 2020

Just wanted to add that there aren't any children aloud at this facility so even tho they can probably give it to a different place that does have children you might find a facility that could use it sooner.

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Yes I would like to know why the Staff at the shelter is stilling the clothing and supplies that is donated to homeless people at the shelter especially the food and clothingand clothing

Brian Hannah | Oct 11, 2020
chanecia parker | Oct 11, 2020

I wonder the same thing

How many bags are you allowed to bring

Arthur Piperato | Oct 11, 2020
DOUGLAS CROOKER | Oct 11, 2020

2 bags, each one can not be over 25 pounds because they will weigh them to make sure they are equal in weight an you are also allowed to have a backpack that you can come an go with also intake time is at 4 pm for men so you'll want to get in line around 3-3:30 an if it is your first time going there you'll be able to skip the line an be first one in also must have valid id as well which they will ask for an check it before they bring you into the shelter and I hope what said helps you out

Im a single father of a baby girl. We have nowhere to go. Can you help? I'm going to need some help to get in position to work and take care of her and to be able to provide a stable place for.

Jeremy Dobbs | Oct 11, 2020
Anthony Gipson | Oct 11, 2020

Austin street shefter you must be 45 years old for men there a family shefter on st. Paul st. Down from bridge shefter on the southside of downtown Dallas in also Dallas life foundation on 1100 Cadiz st. Dallas, Tx.75215

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Why do males have to be 45?

Michelle Long | Oct 12, 2019
Rick Phillips | Oct 12, 2019

There is so much medical problems needed for the older male... And this facility need a direct attention from the male population to keep a calm environment..... RESPECT.....NO HOT HEADS

Can man used their TDCJ ID

Everyday Gotyou | Oct 12, 2019
Jo Hines | Oct 12, 2019

Yes they can

can you go in then come out to go to the store

Lady GG Bell | Oct 12, 2019
BeTheChange Today | Oct 12, 2019

No. Women intake is at 2pm and men 4pm. Once you come in you're not allowed to go back out. If you go out the door for any reason they will ban you for "taking advantage of services". You will be considered a walk out and won't be allowed to return for a week. Now if you want to do a certain number of hours of chores per week you can get a reserved bed and your curfew will be 6:30. Also if you work a full time job you can get a reserved bed and your curfew will depend on your work schedule.

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Do acts feed tonight

Radio Radio | Oct 12, 2019
CINDY FLORES | Oct 12, 2019

I know every day different companies feed the homeless

What if your coming from out of town

Calvina Tillman | Oct 12, 2019
David Cerio | Oct 12, 2019

Check in is at four. You gotta line up with all kinds of low level people you will hate it. If you are strung out then go there if not stay away far away

Am I able to wash clothes

Timothy Williams | Oct 12, 2019
BeTheChange Today | Oct 12, 2019

Barely

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What time are check ins and meals

Matt Claxton | Oct 12, 2019
Sonja Jones-Adams | Oct 12, 2019

Check in for men is 3:30pm

I'm new What time is check in

Joseph McDaniel | Oct 12, 2019
Deep Ellum IT Services | Oct 12, 2019

4pm

Is there WiFi in this shelter

Jerell Joseph | Oct 12, 2019
Deep Ellum IT Services | Oct 12, 2019

No

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Do yall take women n men me and my.boys are homeless work but no place to stay

Lakesha Coleman | Sep 11, 2022
yunika adams | Sep 11, 2022

Hi I was in Austin Street and no they don't take women with children but Family Place shelter will. Good luck!

Good evening, do you have room for a man?

JosΓ© omar Servita Molina | Aug 12, 2022
Joaan Preston | Aug 12, 2022

Dont know am not there sorry

Why we have men walking in women sleep area late at night

Kimberly Mouton | Jul 13, 2022
GhostHouse Audio | Jul 13, 2022

Report them weirdos! They're not supposed to be there.

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Why is the Austin Street Staff so unprofessional. Always with attitude, so uncaring. Lack of professional training will lead to disasterous outcome which will effect client directly.

Kevin Kennedy | Jul 13, 2022
Tim Hamilton | Jul 13, 2022

One word... Ok wait two words ;;; overworked,,, underpaid

What time is intake done for men

gina vargas | Apr 14, 2022
Austin Street Center | Apr 14, 2022

Intake begins at 1pm M-F for both men and women. It is done by lottery. At 1 everyone draws a number to fill any available beds.

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I am 61 and disabled I use a walker I can do chores does the shelter offer any programs what kind of housing programs do they offer

Freddie Nunez | Mar 15, 2022
Austin Street Center | Mar 15, 2022

Austin Street offers access to services provided by community partners as well as case management to help find housing. Clients can be assigned a case manager once one is available. That case manager will work with you to determine what programs or subsidies that you qualify for through the government or other organizations. Community partner come on site often to offer medical care. All of these various services are only for people who stay at the shelter.

If this shelter so wonderful as you guys puts it? Then why in the hell dont you people teach these girls to stay away from married men? I have dealt with

I bring me I bring me | Feb 13, 2022
Miceanne Taylor | Mar 15, 2022

Why don't the married men stay away from the girls. The men are 45yrs old. It's a shelter to provide shelter, not a life skills facility.

Who do I speak to in regards to intake services, and what form/forms of documentation will need to be provided upon admittance?

James Olive | Jan 14, 2022
Kadesha Beachum | Jan 14, 2022

U can talk to the security guard that are there and they will get u with someone

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I have knit hats and washcloths for you guys where can I send them

Marvin Hansford | Nov 15, 2021
Tomorrow Douglas | Nov 15, 2021

Just call Austin Street Center and they will let you know.

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Who is running the kitchen?

DebraLynne Saavedra | Oct 11, 2021
Valene Davis | Oct 11, 2021

Yep, her name is Ms. Vicky.

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Is This One of Those Shelters that are Only for People 45 Years Old and Older? Age shouldn't matter in a Homeless Situation, but It does in Some Shelters.

Johnny Bryant | Oct 11, 2021
Miss Super Hottie | Oct 11, 2021

That's not an issue. I see all ages at Austin Street

Does Austin street help with housing

Katrina Leroy | Oct 11, 2021
Joseph Flores | Oct 11, 2021

Yes, you'll get a case manager. They'll need SS card, birth certificate, and state issued ID/DL. It takes some time, was told 1 day up to 90 days. Austin Street Center has many rules and there is no master list anywhere, which is very frustrating for a newly homeless person.

What about a vehicle?

What The | Oct 11, 2021
Yancy Ross | Oct 11, 2021

Yes

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Do they allow pets?

Benjamin β€œBen” Smith | Oct 11, 2021
Danell Austin | Oct 11, 2021

No only the workers

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Whats the process every day after they wake up

Celine Young | Oct 11, 2021
Dedrea Ollison | Oct 11, 2021

They are given breakfast and released for the day.

I am walking at night and I don't know where am I going if someone calls the police will they take me there I police are not taxi's but I don't have money to get there I hope I get an answer soon I will not make it in the cold weather

Freddie Nunez | Oct 11, 2021
Cecil mcgee | Oct 11, 2021

The must protocol is to get a covid negative result. The living room is free And you'll need an appointment & referral from our calling is the easiest place. Before you even attempt to go in. The police will not be able to get you there. The bus that goes right by there is the 11 bixel from the west end transfer station. Good luck.

I am disabled but I can do light chores I get into Dallas at 12am I have no money I am 60 and use a walker blind from the left eye, how far is the shelter from the Greyhound bus station I am going to have to walk in the cold because I am going

Freddie Nunez | Oct 11, 2021
Jennifer Sikes | Oct 11, 2021

Shared route From Greyhound: Bus Station to Austin Street Center, 2929 Hickory St, Dallas, TX 75226 via Commerce St. 40 min (1.9Β mi) 1. Head north on S Lamar St toward Commerce St 2. Turn right onto Commerce St 3. Turn right onto Henry St 4. Turn left onto Taylor St 5. Continue onto Chestnut St 6. Turn right onto Hickory St 7. Arrive at location: Austin Street Center To see this route visit https://maps.app.goo.gl/ABReZrfCNfdjGYgn6

I have subzero sleeping bags - unused - to donate - should I mail them? Would they get there in time?

Laura P | Oct 11, 2021
Cardell Douglas | Oct 11, 2021

Deliver them in person. It's better that way.

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Can I sleep on the floor with a sleeping bag when the beds are full ?

Harry Do | Oct 12, 2019
Wilecia Dickerson | Oct 12, 2019

No

If a person is currently unemployed (but actively seeking work), is there a day program available. Must residents leave the building daily?

Tiff Lawrence | Oct 12, 2019
Duane Ishman | Oct 12, 2019

You must have a full time job and request a reserved bed to be able to stay in daily. They also have a special program for women across the Street called the Sisterhood.

I am pregnant and have nowhere to go. Am i able to call in and be admitted throughout a night or there is a certain time for checking in and out?

Brittany Carter | Oct 12, 2019
Sheridan Price | Oct 12, 2019

Try Salvation Army r Dallas Life. Both of these shelters could better assist u while you're pregnant

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Do they accept kids?

Queen of InnerG Tarot | Oct 12, 2019
tgreenez2 | Oct 12, 2019

No bit UGM shelter on corsacana does

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are we able to feed the homeless

Big Chris | Oct 12, 2019
John Wang | Oct 12, 2019

Of course

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Do they have bed bugs

james huff | Oct 12, 2019
Leeandra Larry | Oct 12, 2019

No.

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Is it open I need a place to stay tonight

Shawn Taylor | Oct 12, 2018
Shawn Taylor | Oct 12, 2018

I just want t ro go to sleep

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Do they get you housing?how long you got to be there to get housing?

Latisha Ward | Oct 12, 2018
Leeandra Larry | Oct 12, 2018

Applying for housing through City Square is faster.

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You have to be 45-years-old if you are a man???

Michael Bowe | Oct 12, 2018
Chris Shirsty | Oct 12, 2018

Yes

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What is the age requirement to volunteer there

Bella Ritter | Oct 12, 2018
k0dax3 | Oct 12, 2018

I work there the age required is 18 years old unless you have a parent with you

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How long can a man who is 58 stay there, I can't do hard labor but I can do little things,

Freddie Nunez | Oct 12, 2018
Sheridan Price | Oct 12, 2018

You can stay for a while but they have caseworkers there to help you with housing

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What is the parking situation on Saturdays? Can we park at Shelters parking area? Do we need to reserve a parking spot? Thanks in advance.

Laeeq Ahmed | Oct 12, 2018
Military β€œ777se8654se” Veteran | Oct 12, 2019

The Gated Parking Lot IS ONLY for Employees AND Temporary Volunteers. Volunteer Hours RARELY go past 7:30pm = Volunteer Hours are Usually from 4:30am to 7:30pm. So IF you're just a Client, then You're ONLY Option IS to PARK in the TINY space Across the street from the Shelter OR park on the curb-sides (NO exceptions). The Gated Parking LOT IS ONLY For EMPLOYEES OR VOLUNTEERS (NO Resident, NONE, is Allowed to Park INSIDE the GATES, Learn How to READ people), geeeez. 😱 😡

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Is the center open tomorrow

Betty McCullough | Oct 12, 2018
James Coyle | Oct 12, 2018

The Center is open every day. Hope that helps.

I have a job starting monday but nowhere to go until then and no money how can you help

maurice berkstresser | Oct 12, 2017
Doel Cancio | Oct 12, 2017

Thank God for these places they're all over the state probably all over the nation that help in times of need it's a temporary lift up that's what it's intended for and it works it's not a permanent place but it's not supposed to be either so it does fulfill his purpose and it is very helpful if used properly who God has blessed these places when people that run it when the favor of God blows two people that are allowed to be blessed by these areas and these places in the state and that coming to our life for whatever purpose God uses it for his glory in Jesus name

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