Why is it that no one ever picks up the phone? Maybe it's time to find another Dr. where they actually pick up the phone! This has been going on for years and they keep telling me they're working on a better system.

I see nothing has changed

It's not the system, they want everyone to use the online option.

I completely agree also if you are trying to reach the clinic downstairs on the first floor make sure you are calling their number because their number is different then the main number.

I agree with what Joesph Strothers said!

The patient portal is an online dashboard assigned to you only. It requires a userid and password. See the admissions or checkout desks for help in getting access to the patient portal. When calling, leave a detailed message with your name, birth date, doctor your want to see, and your call back number. Appointments can be made at the patient portal once you have access.