Why is this Rent-A-Car so terrible?

They so shady it's a crime The desk help are rude. Most of al the price you are quoted on reservation are untrue. After arriving from the airport and trying to get our car they said there would an extra 400.OO dollar hold put on the card upon return of the car. When planning your vacation you get average prices for things so that u can budget. If taking a vacation and you plan on expenses being $800.00 which includes all essentials you are quoted it is impossible for you to have $400.00 of that to be held. Greatest disappointment. On a lighter note we were able to use Uber that actually turned out to be cheaper than Fox. We got to meet drivers from all different places who were polite and also recommended great places to go and to eat. Know this will probably never be addressed by Fox but wanted to warm future patrons..

They aren't that bad.. if your nice, they'll be nice. The car I got was brand new and perfectly clean. Take pictures of the car all around, inside and out.. so you won't be charged for things you didn't brake. There are a lot of add on fees. Use your personal insurance and not their rider-policy. Take 2 rolls of quarters for toll roads, don't buy their ez-pass.

Cars are filthy and the office staff are pushy and the advertised price is not accurate by any means

Not enough employees to help the customers. Lines were long! Most often the lines were out the door. Definitely need to get there an hour ahead of rental time.

You need to go 1 hour before the hour you put for rent... the front desk people the service is the worst service I receive in my live.