I think that I haved been treated unfairly. Holly said anytime I had a question to call her. Well now it's a different story.Wanted to ask how it works of only getting 100 gallons at time. How do you know when we need oil delivery.

Do you have automatic delivery service? I guess they estimate how much oil is used by the outside temperatures.

Diana, it's in possible to get hold of you or anyone else. For our oil our tank was not filled. I was told we only get a 100 gallons on our delivery. For my son I somewhat understand that he had to pay up front because he is on a budget. But the tanks were never measured for you all to know what is in the tanks. I need for u you to call me. Thanks

Mrs. Tuohey, we keep all of your deliveries on the degree day system. We have mailed you a statement and a flyer explaining to you the degree day system. The 100 gallons filled your tank to capacity. There is no more room for additional oil. Believe me, we do not want you to run out....Computers are wonderful in this day and age. The computer tells us when to deliver and how much according to your account. In reference to your son; he has a different account and told us what he uses and we have calculated that throughout the heating season. If you have any addiitonal concerns about your account; please call me. Diana/Office operations