Harley Services, Inc. Heating Oil

Category: Heating oil supplier in New Castle, Delaware

Address: 819 S Dupont Hwy, New Castle, DE 19720, USA

Phone: +13028343430

Reviews

Khalif Faullk

Sep 24, 2022

Just ordered som oil from this wonderful business and whoever the lady is that picks up the phone is the bomb diggity fo shiggity. She’s pleasant and laughs with you and not at you. She is a asset to this business and is a reason why we will continue on and oh yeah we called around for prices and they were the cheapest.

Lisa Clinton

Aug 24, 2022

Absolutely love this company! I love calling to order from the sweet lady that answers the phone. They are the cheapest around! Highly recommend this company to get your home oil!

Melvin Dorsey

Feb 11, 2022

The staff at Harley Services are the best. They always provide excellent customer service.They're pleasant, helpful, and knowledgeable. They offer great prices. It's a joy doing business with them.

Yavet Respes

Feb 6, 2022

I feel like I am a part of the family. Whenever I call there's always a friendly voice on the other end. Our phone call can be 5 min or 15 min but it's always friendly conversations. Very trustworthy and honest and I always know I'm getting the best price and a fast delivery, even in bad weather or when I am almost on empty and didn't realize it til the weekend. Thank you.

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Questions & Answers

Company did not show up to scheduled appointment and did not answer or return multiple phone calls after leaving many messages. Not very courteous in my opinion. So I will pay extra to get my oil elsewhere m

Michelle Restucci | Oct 1, 2020
Harley Services, Inc. Heating Oil | Oct 1, 2020

We apologize for not meeting your needs. We do not make appointments to deliver oil. Unfortunately when a customer is not at home nor do they answer the phone; the driver goes on......Our drivers are paid by the call not the hour and therefore; with no one being at home to pay the driver...he is short in his paycheck. We wish you well with your custom oil company that can provide a scheduled time......Also, we do not use an answering service and are not in our office 24 hours a day 7 days a week. Again; we apologize for the inconvenience.

Also all we have gotten is lies. How much had my son paid into this? I wish I could get straight answers. We have not got any statements or anything else.

Pamela Tuohey | Oct 2, 2019
Harley Services, Inc. Heating Oil | Oct 2, 2019

Once again, Ms. Tuohey we cannot discuss your sons account as you are not a signor on this account. He can check his method of monthly payments. Also your delivery ticket and statement were mailed. We mail the statement and ticket after each dellivery. Also, I dont know what falsehoods your were told.

Plus wanted to know how much my son's had paid so far on his budget plan. How much was his burner contract cost. I explain his hours he works so I need to ask the questions. Just why is it diffult to get answers.

Pamela Tuohey | Oct 2, 2019
Harley Services, Inc. Heating Oil | Oct 2, 2019

Your son has a copy of the burner contract. He signed one copy and mailed it to us. And he kept the second copy for himself. He can check his bank account for the monthly payments made so far. As you are NOT listed on his account; we cannot discuss his personal business with you. If your son has questions; please have him call us directly. We went through all of this when you and your signed up originally. Once again; please call the office and we can go over it all again. Diana.

I think that I haved been treated unfairly. Holly said anytime I had a question to call her. Well now it's a different story.Wanted to ask how it works of only getting 100 gallons at time. How do you know when we need oil delivery.

Pamela Tuohey | Oct 2, 2019
Barbara | Oct 2, 2019

Do you have automatic delivery service? I guess they estimate how much oil is used by the outside temperatures.

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