Terrible experience through this dealership.

Robin Worsell | Oct 2, 2018 | Category: Used car dealer in Rochester, New York

Bob Johnson Chevrolet - All questions

Address: 1271 W Ridge Rd, Rochester, NY 14615, USA

Mike Hinkley | Oct 2, 2019

Sounds like someone had a bad experience at the dealership usually they'll straighten it out with the person I don't know what kind of disappointment they had usually it's all good there sometimes it takes a little longer for an oil change but that's about it everything else is good I believe if you're not happy bring the car or vehicle back and get your money back not many people complain about this place so something must be up honestly they have beautiful brand new vehicles and the used ones are really looking pretty well too I don't see what the problem was with the people with the not thinking the quality is good I don't know maybe you should go to Ford laugh out loud

Adam Denberg | Oct 2, 2018

Terrible quality of vehicles. The service department passes the buck to GM and GM passes right back to the dealership.

Thomasina Thompson | Oct 2, 2018

I have purchased 6 vehicles from them. Will buy another if I needed another. They go that extra mile to help you..I can only answer with my experience.

Paul Reed | Oct 1, 2020

Sales is great, service is terrible and GM sucks too. Never buying another GM again because of my experience here.

Mike Wendt | Oct 2, 2018

Over the years we have leased 9 vehicles and have never had a problem

Jean Shigley | Oct 2, 2018

My husband and I have purchased 2 vehicles here. Great service all around.

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