Speak to the General Manager first. If that doesn't fix the complaint then take the next appropriate step.
You can speak to the General Manager or you can call the toll free number on their website.
Speak to the general manager first before posting anything online
You can always speak to the General Manager when you are there, otherwise the number is available on their website. Google and Tripadvisor reviews work too, to help everyone else.
You can make a complaint about any hotel by contacting their corporate 1800 number
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