Ive never had that problem. They are usually crowded, yes. However, they manage the pace pretty well. I'm there all the time due to shipping obligations for my business. But I've never had an issue with professionalism or a lost/misplaced package. Not to invalidate your inconveniences, as I can certainly understand your frustration, I just wouldn't want to discourage anyone from patronizing this location based off one person's unfortunate experience. I hope things get better for you!
I have never had that problem, they have always been so courteous and professional.
Thanks! Your answer is awaiting moderation.