United States Postal Service

Category: Post office in St. Augustine, Florida

Address: 138 Sea Grove Main St, St. Augustine, FL 32080, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–1PM

Reviews

Christin Kearns

Aug 12, 2022

I can not stand having to go to this post office. The people are so rude and do NOT help you at all. EVERY SINGLE time they talk down to me and make me feel like a burden if I ask a question or need help with a certified letter (which I never filled out before and needed help because my vision is so bad) or what’s a good way to send a certain package. I think they hire the rudest most unprofessional people on the planet. I will try my hardest to do business elsewhere when I can. I’m tired of the attitude I receive for asking questions about the products and services the USPS offers. I did not go to “postal school/training” I don’t know how to send certain things and if I have a question the least you can do is answer it without being nasty. Do better and hire ppl that actually possess customer service skills. On a positive note, the male that works here while she goes to lunch is amazing and always so nice and helpful. I’ve seen countless times the rudeness with elderly customers and that really gets me mad. How do you forget that your jobs is to help customers get their important documents and packages to the correct place with the products and services you provide. You are the employee and have been trained on all of this- I am the customer that you should be happy to help. This is not a one time occurrence, it is a constant problem: I think maybe retraining these ppl is the best option on educating them on how important customers truly are.

Syed Harris

Aug 1, 2022

This woman on shift today.. This woman woman is so rude and nasty and dismissive. Why come to work if your going to be nasty. I was polite and receptive to the information.

Laura M

May 17, 2022

Have always been satisfied with all employees working at this office. They are friendly and helpful when researching lost mail and incorrect forwarding issues created occasionally by the 92 year old snowbird I provide caregiver services to and have lived with the past four years. Every year this office has worked to help fix these temporary redirected mail problems, and some were very confusing, so I cannot say enough good things about this USPS office.

Faith

Feb 19, 2022

Can't speak to the availability of shipping materials as I had what I needed already, but the service was friendly and helpful (despite arriving just shy of closing time!) Idk maybe I got lucky haha

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Questions & Answers

What happens to your mail if your mailbox in knocked down?

Linda Mcclelland | Jul 31, 2022
Jessica O'Connor | Jul 31, 2022

Probably goes to the local post office. I would check with your local branch.

Is there a self service option to mail package

Cindy Novetri | Apr 2, 2022
Faith | Apr 2, 2022

I'm not sure here, but the downtown location has one

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