United States Postal Service

Mazen Hassanin

Worst customer service i have ever had in a post office there was a lady that works there her name was sharon she was very rude and very unprofessional to do anything with customer service ..will never ever be back at that location

andreea pantescu

I ship out packages every day and I used to drop them off in here. When I would have time I'd stand in line and ask them to scan them in (lines usually super long at this PO). One particular employee is extremely rude, has a terrible attitude and very disrespectful (2 other friends confirmed the same thing about this person); also, not knowledgeable and they will contradict the customer even when customer is right (confirmed by escalation). I ended up asking for supervisor and that was better only in attitude and apologies received but bottomline not very knowledgeable either and not willing (or too cozy) to take the extra step to make inquiries and learn. If you have drop-off oversized packages do not come here as they extremely rarely have a cart out for you to drop them into and you will have to stand in the long lines as they do not bother to observe and take action or let you know it's ok to just put them somewhere... I made the mistake to put them on the counter on my own initiative after none of the 3 employees behind the counter said anything seeing me scrambling to find a spot to drop them. I was given an offended attitude for which i honestly apologized. This place is not about going above and beyond to make your life easier or help you, they run about their daily usual routine job and you may find yourself inconveniencing them if you try to make your visit here short and painless. I will stay away from this location and will drive to a different one even if it means sacrificing my time and gas. Update Aug, 2022: this location no longer has a drive through Dropbox and you will need to park and walk in for the dropbox access. Most times no matter the time of day, the big dropbox is jammed, there is no cart for dropping off bigger packages so you will have to stand in line as they will take it as a personal affront if you put your pre-paid packages on the counter (most POs will gladly have a cart on the stand by or just instruct you to put them on a portion of the counter). I swear sometimes it feels they like to make the customer waste time rather than in and out. I wish i could say MEDIOCRITY is the keyword for this location but it's actually worse than just mediocre... Update 8/15/22 3:30PM: just witnessed a elderly woman being verbally assaulted while waiting for their turn just because while carrying a huge box and being next in line she went past the poles delimiting the start of line. She was barked at with a terrible tone, with complete lack of respect and a less than delicate choice of words. Because she tried to justify that the package was heavy the same employee everybody complains about in their reviews refused to attend to her and told her she can wait in line for the next employee. This place is no man's land, I really hope the customer spoke to the supervisor because as a bystander who spoke in the customer's defense (along with other customers in line), i felt horrible just witnessing this.

John Frank “Jr302022” Peters Jr

Not bad

Kimberlee Ryan

Rude! Worst customer service. If you have to go to USPS do not go to Belfort Rd. You will not be treated with respect.