This property management company is suppose to be Goldstar, I am in the process of filing a lawsuit against these people. All they do is tell you a bunch of lies, then secretly bill you for fees. This is the bait an switch tactic. Brian left now the person who we need to speak to is Kelsea. When I spoke with Kelsea she told me I needed to speak to Kierra and that she was sending her an email about my situation. The following day, when I cam in to speak to Kierra, the front office said she was on a call. I said "I'd wait". Kelsea was with another resident. When Kelsea finished, she saw me she went right inside Kierra's office and then came back to tell me she could not see me. I was livid. I drove from Henderson at 4:30 in traffic, so I told her i wanted to make an appointment, she pretended to look for an appointment, then said they were closed. I will be going back, everyday until I speak to someone. So people, if you want anything done in your apartment, SEND IT CERTIFIED MAIL.
When you find out I'd like to know. I'm still waiting on a maintenance order from a month ago.
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