Can patients make/receive phone calls?

Triangle Springs | Sep 26, 2018 | Category: Psychiatric hospital

Triangle Springs - All questions

Address: 10901 World Trade Blvd, Raleigh, NC 27617, USA

Andrew Lindberg | Sep 25, 2021

Barely. Patients can make phone calls (if they are of the right mindset), but good luck getting your message for a callback to the patient; I've attempted multiple times to reach my wife currently in there and it has been like pulling teeth. You'll have to actually show up onsite for any results.

Triangle Springs | Sep 26, 2018

We encourage ongoing communication with loved ones and significant others. We have designated times on the daily schedule for phone calls. Exceptions to the phone schedule can be made for urgent situations. If you are calling to speak to a patient, please make sure you have his/her patient identification number. Without that number, we are unable to confirm/deny whether a particular person is one of our treatment programs.

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