Every single time They are short staffed and very busy, patience is needed or if you know your parties extension you can redirect your call
The current national labor shortage and evolving COVID-19 surge has made it extremely difficult to keep our offices adequately staffed. Due to these staffing shortages, you may experience longer than normal wait times. Please be assured that our staff members that are coming to work are doing their best to give everyone the best service possible. Please be patient and kind to our dedicated staff as they work to help you as quickly as they can!
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