Hello, I am interested in booking a double room .... we are arriving at the place at 7.30 AM and leaving at 03.00 PM, do you have a 24-hour reception?

You better call Ivette. He speaks perfect Spanish and is very kind. She can answer you. She is the one who attends and you can arrange your arrival time.

I do not speak Spanish but I think you're asking if the reception is open 24 hours a day. It is not she likes her guests to get their keys by 11 at night. She is a one-woman operation.