It can be a long wait. Avoid weekend calls and during the week try to call early when tbey open or at 4pm. The wait is worth it. The vets are excellent and the prices are low for nyc. In order to keep prices down they run a lean staff so there are not many people answering the many calls.
It can be long, but you have to be patient. I called on a Wednesday after noon time and it took about 10 minutes. If youre calking to echefule an appointment...breeze threw by pressing 3 and 0
Thanks! Your answer is awaiting moderation.