Ten Plus can probably fix your problem.
Hi XYZ, Passwords can be tricky. Have you tried to recover your password through your mail provider (gmail.com, yahoo.com, etc.)? If you are not sure how to do this, we can help. You would need to bring your computer in and we'll take a quick look to see if there is something easy to fix and if not, we'll walk you through the password recovery process. There is a possible $30 fee if it takes more than a couple of minutes. Thank you for your inquiry. The TenPlus Team. PS. It would be best to schedule this for an appointment. (919) 832-5799
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