Address: 8009 Creedmoor Rd STE 200, Raleigh, NC 27613, USA
Phone: +19198309448
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Bobijo DuClau
I have been working with Mobile Computer Services for years now and I would highly recommend them to any dental practice. Kara and his team are extremely professional, reasonably priced and offer a very rapid response time to any need. After all of these years I can honestly say that I have never had any problems getting in touch with someone quickly even during closed hours! My issues, if any arise (they are so on top of things in the background I rarely even need assistance with anything) are always handled within minutes. I have done a complete office build and move with their assistance in the past and they not only helped me plan it all out, made the move and transition of my network a breeze! If you want an IT company that you can trust to get any job done, Mobile Computer Services has my vote!
Sharon Ray
Mobile Computer Service, has been nothing but AWESOME to work with. Anytime we have an issue, I just make a phone call and they get work on it immediately and have us up and running in no time at all. If you are looking for an IT group to help you out with either setting up or just day to day activities, Mobile Computer Services is the one you need to choose!!
Jessie Torrey
One of the absolute best business decisions we have ever made in the fifteen years that I have worked for our practice is switching our IT service provider to Mobile Computer Services. We are a large, fast-paced dental practice. Since we have been clients with MCS, glitches and downtime have significantly decreased, and when we do have downtime, it's fixed within minutes of contacting them. If it can’t be done remotely (and it usually can), someone is instantly on their way here to help. We all have been truly blown away by the response time, knowledge, and efficiency that they have brought to our practice. We jokingly call them "The Wizard" because they operate like "the man behind the curtain" in The Wizard of OZ, silently taking care of things behind the scenes. Then, when you call on them for help, they’re “magically” remoting in and solving the problem in minutes. And when needed in person, help is extremely prompt and efficient. The other day we could not get into one of our workstations due to a major software glitch. I sent a message to MCS describing the error message. Before I could even let my coworker know that they would be remotely accessing her station, she let me know that they already had and the issue was fixed. "The Wizard" strikes again! Kara Mason and his team also take true ownership of their work. I have found that they are willing to provide their knowledge and go above and beyond to help in all IT related matters. Nothing is "not their job". There is never a fear of an "expensive month" with a confusing bill because it's a flat monthly rate. The customer service is unsurpassed, to say the least. The peace of mind that has come along with this service is priceless.
Patrick Griffin
I called Curtis recently with what seemed to be a battery issue with my laptop. Lo and behold after basic troubleshooting Curtis was able to identify with precise marksmanship that the issue was my cable. He suggested some reasonable options for replacement and I’ve been up and running since! By far not the most technical issue but what really impressed me was the service! Curtis answered my call on the first ring. Was extremely pleasant throughout the process. I feel if I went through the wrong company I could have easily been taken to the cleaners! Thank you Curtis!
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Businesses in and around Raleigh - Just give us a call at (919) 230 2900 or fill up the form on our website ncmobilecomputersservice.com Our contract is very simple and does not have any complex clauses to keep you from availing our services.
We have 3 pricing packages: 1 - Platinum 2 - Gold 3 - Bronze Pricing is generally based on the number of devices (Servers, PCs, laptops, and other peripheral equipment) or the number of users on the network.
Most of our clients get a response within 3 minutes! Now, get anybody in Raleigh to beat that! MCS - The fastest click-call IT service in the whole of the Carolinas!
If possible, write down any information about error messages and take screenshots of your issue. Next, attempt to recreate the issue. Often times, it helps to close the program and restart the computer to reset the system, and possibly resolve the problem.
We pride ourselves on being ecosystem agnostic. Whether you use Google Apps or Office 365, Windows or Mac, Android or iOS, we will support your team. We can help you install a server onsite or host one virtually on Amazon or Azure. Need to transition from one ecosystem to another? We can get it done.
Yes, Mobile Computer Services provides IT and Managed IT Services throughout North Carolina serving customers, dental practices and veterinary practices throughout the state including major metro areas like Raleigh and the greater Triangle, Charlotte, Winston Salem, Greenville and more.
No problem! Many of our clients have in Raleigh an IT Support person or in-house IT department to handle day-to-day technical issues and minor network problems. These small businesses often count on us for the most critical IT Support functions, such as strategic advice, technical projects, second opinions, IT security, and advanced Business Applications support.
We serve three categories of clients: - Dental - Veterinary - Small businesses We know our clients aren’t technologists as their expertise lies elsewhere. We work with people who treat IT as a potential profit-maker and look at the long-term advantage of having trusted system management specialists. Besides Managed IT Services, we provide IT Consulting, Networking, Email & Hardware Services to our clients in Raleigh and surrounding areas.
There are major proven benefits of choosing Managed IT services from Mobile Computer Services in Raleigh, including: - Reduce annual IT costs by up to 30% thanks to all-inclusive, all-you-can-use, affordable flat rates and support packages - Reduce headaches of Operations and HR - Less downtime and improved performance with our staff identifying and fixing issues before they cause problems - Fewer disruptions because we provide most services remotely or overnight - Ensure continuity in IT support personnel and structure - Peace of mind guaranteed as your systems are monitored 24/7
A typical Managed IT Service Provider in Raleigh like Mobile Computer Services will provide 24/7 network monitoring of all of your IT infrastructure. We assist you with hardware and software issues related to server/network infrastructure. We are knowledgeable enough to design and set up a new system or repair and maintain your old systems. Help Desk is provided to answer your questions and your staff’s questions. Remote technical support is available from our desktop using remote connect tools. Technical support is provided onsite to fix problems at your location.
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