TenPlus Systems

Category: Mobile phone repair shop in Raleigh, North Carolina

Address: 500 Uwharrie Ct # C, Raleigh, NC 27606, USA

Phone: +19198325799

Opening hours

Sunday: Closed

Monday: 8:30AM–6PM

Tuesday: 8:30AM–6PM

Wednesday: 8:30AM–6PM

Thursday: 8:30AM–6PM

Friday: 8:30AM–6PM

Saturday: Closed

Reviews

Vanessa Holt Realty

May 14, 2022

Very pleased with all of their services on my Ipad and MacBook Air. The owner went above and beyond. Would highly recommend!

Shaina Williams

Apr 26, 2022

No long wait. Great Customer Service, Even better than Apple, and very knowledgeable of products and services. I definitely will never go anywhere else.

Aaron Casey

Dec 17, 2021

Excellent service! They turned my repair around very quickly. I was told it would be a few days, but they got back to me first thing the next morning. It turned out the problem wasn't with my computer but with my monitor, and they went above and beyond to help me identify the problem and recommend steps I could take when I got home. Brett spent a ton of time with me making sure we'd ruled out every other possibility before sending me home.

Shawn Edmondson

Oct 24, 2021

Two visits. Both times, pure heaven compared to the Apple Store/zoo at Crabtree! More appointments, quiet, fast, easy to get to (with GPS). Hidden gem. Justin (repair guy) was earnest and transparent. Both people at front desk were fast and friendly. Visit 1: Macbook Pro under AppleCare with a deranged screen. They troubleshot it quickly, sent it to Apple and back in like 2 days, good as new now. Visit 2: Airpods Pro, buzzing and howling, out of warranty. They did audio test and were able to replace them on the spot for free because they met Apple's policy for flaky airpods. So glad I went instead of just buying new ones.

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Questions & Answers

Do You repair Iphone screens, does it cost same as Iphone store ?

Naveen Kumar | Sep 9, 2018
Elton Hardy | Sep 9, 2018

TenPlus does repair iPhone screens but does not do it in house. The phone will have to be sent out which normally is a three to four day turn around. If you are looking for same day service, you may want to try someone else. As far as cost, it would depend on the make and model of the phone. Cost may vary.

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What are the Covid safety practices like here?

Anonymous | Sep 8, 2022
TenPlus Systems | Sep 8, 2021

The COVID-19 pandemic is requiring all of us to adjust to a new “normal.” TenPlus Systems is no exception. The nature of our work brings with it an inherent risk of exposure ranging from the common cold to the coronavirus. We aim to mitigate this risk. Be advised that the following measures are being taken in the interest of our customers and our team members alike. Please see our full COVID practices here: https://mailchi.mp/9a593b8ab765/tenplus-is-open-new-procedures-for-covid-19

Hi, I just got a new Macbook Pro 2020 with Catalina factory installed. I should have done more research! Is it possible (a) for you either to install Mojave (I understand how tricky this is) or (b) for me to trade-in for a 2019 running Mojave?

Bill Henderson | Sep 8, 2020
TenPlus Systems | Sep 8, 2020

Hi Bill, We certainly can help. Our team is expert in “downgrading” the Mac OS. We’d be happy to help. Give us a call and we’ll setup an appointment for the service.

For some unknown reason my computer will not sign into my mail saying the password in incorrect. Can you fix it?

LN Cgrs | Sep 9, 2019
Eileen Dudley | Sep 9, 2019

Ten Plus can probably fix your problem.

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Hey, do you have charger adapter for Acer laptop?

mati ullah | Sep 9, 2019
TenPlus Systems | Sep 9, 2019

Hi Mati, I'm sorry, but we are primarily a Apple reseller. I would suggest a universal charger from Walmart for your Acer Laptop.

Do you order and replace batteries in Apple iPhones? Mine is a 6 that has gotten so it still charges in minutes, but goes from 100% to zip in 5 minutes. Part of that recall I think,

Charlotte Witosky | Sep 9, 2018
Chris V | Sep 9, 2018

Apple store is a better choice in this case. You can contact them to find out more if they will replace it for free like the Apple store.

Do you have any experience with Mac boot loops and the remedy? Thank you. Bob

Anne Aitchison | Sep 9, 2018
TenPlus Systems | Sep 9, 2018

Hi Anne, thanks for reaching out to us. Absolutely, we have seen Macs stuck in a boot loop. The cause and resolution can be a variety of things. The issue could be software, malware or a hardware issue. We would love the opportunity to help resolve your issue. Feel free to drop by during business hours and check your Mac into our service que for inspection and evaluation.

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