With the puppy package you get everything basic your puppy needs in the beginning. If they find anything extra like if they are sick, then of course that would be extra. I got the puppy package, and I believe it was worth it. You would have to talk to the office about them not taking your name. I would think you could just give it when you go in again. They are a really nice animal hospital.
Something to take up with the office
Not sure about the puppy package, however, for an urgent visit I was last quoted $80 and for a scheduled appointment (which is suggested) it was $55 with a slight discount if you bring another pet along. I don't believe they have a walk-in rate (at least I wasn't given that option during my last visit).
Thanks! Your answer is awaiting moderation.