The same thing in the state of Oregon
so true and so sad. My parents need to return to Spain right away and their Spanish passports have expired. No one picks up the phone and the Website is horrible. Really reprehensible level of service specially for Spanish citizens.
totally agree, to renew the passport have to go there, at least they could enable it by mail, since they send it to you over the post, unlike when you do it in Spain, they put it in your hand at the same time procedure in question.
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