Have you fired the front desk guy from Saturday night?

kaysmooth319 | Mar 17, 2020 | Category: Hotel in Dallas, Texas

Alexis Hotel & Banquets Dallas Park Central Galleria - All questions

Address: 7815 Lyndon B Johnson Fwy, Dallas, TX 75251, USA

John Hammons | Mar 18, 2020

These idiots will hire anyone. They have made unauthorized charges on my credit card and refuse to return the money. I use every opportunity to spread negativity about these people. Just an update; Amex gave me the money back that these crooks attempted to steal. I'm guessing they probably do it often and most people don't notice the small $40 charge or don't bother disputing it. Probably make a fortune in fake charges. The staff here even told me to watch out for them, that they are crooks.

Misty Hopkins | Mar 18, 2020

They are hood and kinda unprofessional at night. They changed my rate even though i booked direct through them. Thats why I put it on my credit card and disputed

Cordell Marshall | Mar 18, 2020

The manager told me I had to pay a deposit, and I did then then next morning for check out I went to the front desk to ask are they going to check my room so I can get my deposit back and they didnt have no clue what I was talking about. Come to find out the manger of the hotel that work at night told me I had a deposit bcuz it look like i smoke weed. I never smoked weed a day in my life.

Matthew Myers | Mar 18, 2020

Usually all disputes are officially taken up with your respective bank.Employess are cause of 86% of breeches.So they are not qualified nor equipped to handle such.matters.What bank.you.with

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